Help articles

Everything the app does, written out. Start at the top if you have just installed.

• Getting startedInstall, the three setup steps, and how to check the option really shows.
• Wrap styles and settingsName your papers and prices, message length, recipient names, order-level options.
• Packing gift ordersThe Gift orders page, pack sheets, marking packed, CSV, and what every flag means.
• Discounts and feesHow wrap charges behave inside discounts, and how to keep them out of one.
• Order confirmation emailTwo snippets that put the gift details on your own order emails.
• Plans and billingAllowances, what happens when you reach one, lifetime plans, trials and cancelling.
• Uninstall and your dataRemoving gift options, what is deleted and when, and what stays in Shopify.

Nothing here covering it? Write to hello@fairstride.app with your store address and we will answer, usually within one business day.