Help articles

Getting started

Install Fairstride Gift Wrap, finish the three setup steps, and check that the gift option shows on a product page. You do not need to edit theme code.

Before you start

Install

  1. Install the app from the Shopify App Store.
  2. Approve the permissions Shopify asks for. The app reads orders and your published theme, and creates one hidden product for wrap fees.
  3. The app opens in your admin as Fairstride Gift Wrap. The home page shows Finish setup; choose it.

The Free plan is selected after install. You can change it later on the Plan page. See Plans and billing.

The three setup steps

The Setup page lists three steps and says how many are done, for example 1 of 3 done. A finished step collapses to one line, such as App embed is on. When all three are done the page says Setup is complete. Setup checks the app embed on your published theme, your default product template and your active styles. Check a product on your storefront too.

Steps 1 and 3 are read from your published theme. If the app cannot read the theme, the step says so and offers Check again; that is not a guess either way, it means the app could not check. Step 2 is read from the app's own list of styles.

1. Turn on the app embed

The app embed loads gift options on every page of your storefront. Keep it on. Gift choices need it to work, even if the cart block is visible.

  1. Choose Open theme editor. The theme editor opens in a new tab on the app embeds panel.
  2. Turn the Gift options embed on.
  3. Save the theme.

To find it by hand: in the theme editor, open App embeds, find Gift options under Fairstride Gift Wrap, and turn it on.

2. Turn on a wrap style

Shoppers choose from the styles that are on. One is enough to start.

  1. Choose Open wrap styles.
  2. Choose Add a style, give it a name and a price, then click away. It saves on its own. A price of zero offers free wrap.
  3. Leave its switch on.

See Wrap styles and settings for images, descriptions and the other settings.

3. Place the block above Buy buttons

The Gift options block shows the gift wrap choice on product pages. Shoppers look next to the buy buttons, so that is where it belongs.

  1. Choose Add the block. The theme editor opens in a new tab on your default product template, with the block added to the product section. On Horizon and Dawn it is added at the end of that section, away from the buy buttons.
  2. Check that Gift options sits just above Buy buttons. If it is elsewhere, drag it there. On Horizon, Buy buttons is inside a group called Details; drop the block inside that group. On Dawn, drop it above Buy buttons in the product information list.
  3. Save the theme.

To find it by hand: in the theme editor, open a product page, choose Add block in the product section, and pick Gift options from the Apps tab.

Setup checks your default product template only. If you use other product templates, add the block to each one.

The cart page has its own Gift options block. Add it the same way on the cart template, under the cart items. It shows wrapped and plain lines, lets shoppers edit or remove gift choices, and holds the whole-order options. On Horizon and Dawn the cart drawer also shows a gift summary once the embed is on.

Check again

Save the theme, then go back to Setup. Unfinished steps check your published theme again when you return. If a step says it could not check, choose Check again. To check a finished setup again, reload the Setup page.

Not showing on a product?

On the Setup page, open Not showing on a product? Check it. Paste the product's link from your storefront into Product page and choose Check product. The check looks at the product itself. It tells you whether the product is a gift card or has the no-gift-options tag. When neither is true it says so.

Problems it can list:

The three setup steps cover the theme:

If the theme could not be read, the step says so. Check the block and the app embed in your published theme, then choose Check again. If the check still fails, email hello@fairstride.app.

More reasons the checks cannot see:

Test with a product

  1. Run the product check above with the link of the product you want to test. If no product matches the link, or Shopify could not read it, the page says so.
  2. Open the product on your storefront. Just above the buy buttons you should see Add gift wrap.
  3. Choose a wrap style. If messages are on, write a test message. Add the product to the cart.
  4. Open the cart. The item shows its wrap style and message. A paid style adds a line called Gift wrap with the style name and the fee.
  5. Check on a phone too, or narrow the browser window. The option should still show.

To make a test order, use Shopify's test payment gateway or a test order in your admin. Test orders do not count towards your monthly allowance.

Which document to print

The app prints a Pack sheet for your team from the order page (Print → Pack sheet) or from Gift orders. It lists which units to wrap, in which style, with which message. It does not replace Shopify's packing slip; the packing slip goes in the box, the pack sheet stays with the packer. See Packing gift orders.

Not in this version

Gift options on collection page quick-add buttons. Wrapping a whole order as one package. Gift cards. Point of sale.

Still stuck? Write to hello@fairstride.app with your store address.