Privacy policy

Last updated: July 10, 2026 · Applies to the Fairstride Product Quiz app and fairstride.app

Who we are

Fairstride ("we") makes apps for Shopify merchants. Fairstride Product Quiz lets a store run a product-recommendation quiz on its storefront. Contact: hello@fairstride.app.

What the app stores

• Store information: your store's domain, the app session Shopify issues, your plan, and billing records (which plan, when it changed). We never see or store payment card details; Shopify processes all payments.
• Quiz content: the questions, answers, rules, and settings you create.
• Shopper responses: the answers a shopper picks, which products were shown, and, only if the quiz asks for it and the shopper provides it, an email address. Responses belong to the merchant.
• Aggregate counters: quiz views, starts, and completions per day, used for your dashboard and plan limits.
• Notification email: an email address you optionally set to receive new-response notifications.

What we do not do

• We do not sell or share data with advertisers or data brokers.
• We do not track shoppers across stores or build shopper profiles.
• The storefront quiz does not set tracking cookies.

Where data lives

App data is hosted on Render (United States) in a managed PostgreSQL database. Transactional email (for example, new-response notifications) is sent through Resend. Shopify provides the platform the app runs on. These providers process data only to provide their service to us.

Data deletion

• Shopper requests: when Shopify sends us a customer data request or redaction request on a merchant's behalf, we fulfill it within Shopify's required window. Redaction removes the shopper's email from stored responses.
• Uninstalling: when a store uninstalls the app, Shopify sends a shop redaction request 48 hours later and we delete the store's quizzes and responses. Billing records are retained as required to honor purchases (for example, a Founder Lifetime purchase is honored if you reinstall).
• On request: email hello@fairstride.app and we will delete your data within 30 days.

This website

fairstride.app is a static site served by Cloudflare. Fonts are served directly by fairstride.app. We use Cloudflare Web Analytics to measure visits and page performance. It uses no cookies or browser storage, and Cloudflare discards the source IP address at its nearest data center rather than storing it in analytics logs.

Changes

If this policy changes in a way that matters, we will update this page and the date above.